1760 Monrovia Ave., # C8
Costa Mesa, Ca 92627 USA
Phone 949 646 8646
Fax 949 258 5288
Critical Power Company Policies and Legal Notice
Critical Power Company Policies and Legal Notice
Terms for Usage
This web site and the information contained within it have been
compiled solely for the purpose of providing information about
The Critical Power Company and the services that it offers.
This web site is not intended for distribution to, use or access
by any person in any jurisdiction where the act of that person
accessing the site would cause The Critical Power Company to be
in breach of any law or regulation in that jurisdiction. This
web site is provided "as is" without any express or implied
warranty of any kind and, in particular, no warranty is given as
to the quality, fitness for purpose or performance of the web
site or its freedom from errors, omissions and inaccuracies.
There may be a delay between the happening of significant
changes in the affairs of The Critical Power Company and this
web site being updated to reflect those changes.
By accessing this web site you agree that The Critical Power
Company will not be liable for any direct, indirect or
consequential loss arising from the use of the information and
other material contained in this web site. Accessing,
downloading and/or use of this web site by any person is
entirely at the risk of such person.
Any links to other web sites provided by this web site have been
included for convenience only. The inclusion of any link does
not imply any endorsement by The Critical Power Company of the
linked web site. The exclusions and limitations above apply to
the extent permitted by law.
The copyright in the material appearing on this web site and any
trade marks, logos and brands contained in that material belong
to the Critical Power Company may be used by others when
supplied with written permission. The Critical Power Company
disclaims any proprietary interest in trademarks and trade names
other than its own.
The Critical Power Company has created this privacy statement in
order to demonstrate our firm commitment to your privacy.
Information gathered on the site will be used only by The
Critical Power Company, and its internal departments or
partners. We use the information we collect to help us better
plan our company web site to meet your Internet needs or for
marketing purposes, and may result in follow-up communications.
The Critical Power Company reserves the right to append or
otherwise modify this privacy statement at any time, so please
re-visit this page occasionally to check for updates.
Security - While we try to protect your personal information, we
cannot ensure or warrant the security of the personal
information that you transmit. You transmit such information at
your own risk. Once we receive such information, we will use our
best efforts to maintain security on our system.
Correctness of Content - The Critical Power Company endeavors to
keep all information on its web site current and accurate. Due
to product changes by the manufacturers, it cannot take
responsibility for any information and product specifications
that are supplied herein.
Shipping and Payment Policies
Shipping: All orders, unless specifically designated, are F.O.B.
Factory, Costa Mesa, California. The cost of shipping is determined
by Critical Power Co. after receiving order. Shipping cost on
all orders is a prepay and add.
All orders to be shipped via Fed Ex Ground service, UPS surface
or LTL carrier, unless requested otherwise.
To determine shipping costs in advance, email us the
order and we will inform you of the exact shipping cost. Email
Corporate Accounts: Purchases must include a company purchase
order. Corporate accounts are provided open account status, only
after review by the Critical Power Company Credit Department.
Federal, State, County Government and Education Orders: Must
include a purchase order along with your designated cntact
information. Government and Educational accounts are provided
open account status, only after review by the Critical Power
Company Credit Department.
Dealers and Volume Customers: Please call for special pricing
and shipping arraignments.
Sales Tax: Sales tax will be added to all order generated by
companies in the state of California, unless a California State
Resale Certificate is provided.
To pay by check or money order: Make check payable to Critical
International Sales and Payment Method: Outside the U.S., pay
via postal money order, cable or credit card. If payment if
made via money order, make check in US$ payable to Scott
If by cable, email us for routing and account number specifics,
then fax your order indicating the amount wired, date, and other
relevant information to 001 949 258 5288.
For shipments outside the U.S., we ship via DHL, United Parcel
Service or Fed Express.
Every effort is made to protect the privacy and security of our
Ordering Terms and Conditions:
Acceptance of Order – Acceptance of order is subject to credit
approval and acceptance of order by Seller and/or Seller’s
supplier. If Buyers credit becomes unsatisfactory to Seller,
Seller reserves the right to terminate upon notice to Buyer and
without liability to Seller.
Prices and Shipments: Unless otherwise quote, prices shall be
those in effect at time of shipment with shall be made F.O.B.
Payment Terms: Provided that Buyer satisfies Seller's credit
criteria, Buyer shall have fifteen (15) days from the date
indicated on each invoice to remit payment. Buyer agrees that
time shall be of the essence with respect to Buyer's payment
obligations hereunder. Seller reserves the right, at any time,
to impose more restrictive payment terms on future shipments of
Goods based on Buyer's payment history or current credit
Cancellation of Orders: Buyer acknowledges and agrees that any
orders accepted by Seller cannot be changed or cancelled or
Goods returned for credit, except with Seller's written consent.
Buyer may also be charged a cancellation fee of up to 70% of
cost of merchandise.
Return of Goods: Buyer shall request a Return Goods
Authorization (RGA) Number from Seller prior to returning any of
the Goods to Seller for any reason. Seller shall have no
obligation to accept return of any Goods for which it has not
issued a Return Goods Authorization Number. All returned Goods
must be returned in its original packaging or packaging which
has been approved by Seller in advance.
Delay in Delivery: Seller shall not, under any circumstances, be
liable for any delay in or default of any of its obligations
hereunder when such delay or default is directly or indirectly
caused by or in any manner arises out of any cause beyond its
reasonable control and not due to its negligence including,
without limitation, fire, flood, accident, act of God, war,
embargo, strike, fuel, material and supply shortages or
Taxes: Prices shown do not include sales or other taxes imposed
on the sales of goods. Taxes now or hereafter imposed upon sales
or shipments will be added to the purchase price. Buyer agrees
to reimburse Seller for any such tax or provide an acceptable
tax exemption certificate.
Warranties: The sale of each item to Seller's standard warranty.
The provisions of each Standard Warranty are fully incorporated
herein by reference. A copy of the Standard Warranty is
available from Seller upon request. Seller makes no warranty and
shall have no obligation for any parts, supplies or damage to
the Goods caused by or resulting from abuse, misuse, neglect or
any unauthorized repair, maintenance or alteration of the Goods.
Seller will make available to Buyer all applicable warranties of
its suppliers, without recourse to Seller.
Limitation of Liability: Buyer’s remedies under agreement are
subject to any limitations contained in manufacturer’s terms and
consitionss to Seller, a copy of which will be furnished up
written request. Seller’s liability shall be limited to either
repair or replacement of the goods or refunds of the purchase
price, all at Sellers option, and in no case shall Seller be
liable for incidental or consequential damage. All claims for
shortages, other than lost in transit, must be make in writing
not more than five (5) days after receipt of shipments.
Waiver: The failure of Seller to insist upon the performance of
any of the terms or conditions of this contract to to exercise
any right hereunder, shall mot be deemed to be a waiver of such
terms, conditions or right under this contract.
Modification of Terms and Conditions: No terms and conditions
other than those stated herein, and no agreement or
understanding, in any way purporting to modify these terms or
conditions, shall be binding on Seller without Sellers written
Contacting the The Critical Power Company
If you have any questions about our policies, please contact the
Critical Power Company at email@example.com